About - Jack Beaton User Experience

This resume is about helping you.

Solid training and broad experience can benefit your project team.

Your success is my reason for working. If you think my skills can help you, reach out.

Work History

User Experience Analyst - Accenture, January 2011 - Present

Designing interfaces for clients across multiple industries. Presenting designs to stakeholders, generating enthusiasm, and winning buy-in.

Principal Usability Engineer - Beaton Interface Consulting, January 2010 - December 2010

Offered usability evaluation services, with an emphasis on application programming interface (API) usability.

Usability Scientist - Nokia, October 2008 - December 2009

Designed and implemented user tests and exploratory research studies for mobile service interface design with an emphasis on instant messaging, social networking, and emerging markets such as India. Coordinated and supervised one month of testing and interviews in rural and urban India.

Research Associate at Carnegie Mellon University, November 2007 - October 2008

Evaluated interface design improvements to SAP Enterprise Service-Oriented Architecture (ESOA) web service application programming interfaces (APIs).

User Experience Designer at SimTime (short-lived startup company), March 2008 - May 2008

Redesigned user experience for second iteration of simulation to train managers of software projects.

Project Manager - NASA-CMU Graduate Capstone Project, January 2007 - August 2007

Chosen by teammates as Project Manager. Managed readiness testing timeline, and arranged time with users. Five-person team designed and tested functional handheld prototypes for problem reporting by NASA spacecraft technicians. Gathered requirements at Cape Canaveral and tested at NASA Ames Research Center.

Training

MS, Human-Computer Interaction at Carnegie Mellon University, August 2007

Final GPA: 3.89

Founding Secretary of CMU Toastmasters Symposium public speaking club, Fall 2006

GSA Representative for CMU Masters of HCI students, Fall 2006 - Spring 2007

BA, Cultural Anthropology at University of Maryland, Baltimore County, May 2004

Final GPA: 3.34

UMBC Honors College Graduate

University Scholar, full four-year scholarship

Outstanding Student in Anthropology, 2004

Study Abroad & International Experience - 1 year in China, 2 months in Middle East, 1 month in India

Mandarin Chinese Language Study - 1 year in USA, 1 year in Hong Kong

Certified Scrum Master (ScrumAlliance.org), trained in Agile software development

Skills

User Research Skills: Contextual Inquiry, Ethnography, Usability Testing, Heuristic Evaluation, Cognitive Walkthrough, KLM-GOMS, API Usability Methods

Prototyping Skills: HTML, CSS, JavaScript (jQuery), Visual Studio .NET (Visual Basic & C#), Flash & Flash Lite