The capstone project of the Carnegie Mellon HCI experience is the contracting of our work out to a given client for two semesters, January through August, with full-time work over summer. For our project, we were tasked with designing a handheld device for problem reporting by NASA spacecraft technicians. As project manager and an anthropologist, I ensured our research was impeccable. I and two team members conducted contextual inquiries (a form of rapid ethnography for technical design) at sites across Kennedy Space Center at Cape Canaveral, alongside the spacecraft.		Over the summer at Ames Research Center in Mountainview, California, I continued to gather contextual information, interview technicians, and arrange and moderate user tests and focus groups. As the project progressed, I engaged in ethnography with technicians representing NASA, the Air Force's Moffett Federal Airfield, the Palo Alto Airport, and the local Aircraft Maintenance Technician School. jackbeaton at gmail.com | 717.404.5782
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